Our Craftsmanship Guarantee

Every Vownvintage piece is carefully inspected before delivery to ensure it meets our quality standards.

We proudly offer a Limited 6-Month Craftsmanship Guarantee on custom jewelry purchased directly from Vownvintage. This guarantee covers manufacturing defects related to craftsmanship, including issues with construction, setting, or soldering that occur under normal wear.

All claims require proof of purchase and are subject to inspection by Vownvintage. We will evaluate each piece to determine whether the issue is due to a craftsmanship defect or a result of wear, accidental damage, improper care, or other non-covered causes. If approved, covered repairs will be completed at no cost. If the issue is not covered, repair options and costs will be provided before any work is performed.

This guarantee does not cover loss, theft, accidental damage, impact damage, normal wear and tear, scratches, dents, bent prongs, lost stones due to damage or improper wear, chemical exposure, improper use, or repairs, resizing, or alterations performed by another jeweler. Damage caused by activities that place excessive stress on jewelry, such as heavy lifting, sports, or manual labor, is also not covered.

The guarantee applies only to the original purchaser and is not transferable. Jewelry containing customer-supplied stones may have additional limitations, as Vownvintage cannot guarantee the condition or durability of stones provided by the customer.

To protect your investment, we recommend professional inspections and cleanings every 6 to 12 months. Regular maintenance, including prong checks, helps preserve the beauty and longevity of your jewelry.

We also highly recommend independent jewelry insurance to protect your piece against loss, theft, or accidental damage.

At Vownvintage, we stand behind our craftsmanship and are committed to creating jewelry that is personal, intentional, and made to last. Thank you for trusting us with something so meaningful.